Symantec Endpoint Protection version 14 conflicts with Pega Robotic Automation, thereby preventing Pega Robotic Automation from interrogating Internet Explorer, Calc, and other applications.

Symantec resolved the issue with the release of Client Intrusion Detection System (CIDS) version 16.2. This Symantec patch enables Pega Robotic Automation to work with a system that also runs Symantec version 14 and higher.

For more information and to download updates, see the Symantec website.