Smart Claims Engine provides several reports used in IT operations. These reports are available by selecting the Healthcare IT operations category from the drop-down on the reports screen.
The reports listed with denoted by an asterisk (*) are also displayed in the Systems manager portal.
Available Healthcare IT operations reports include:
|Active event codes||List||Displays all event codes active today; date may be changed|
|*Average claim processing||Chart||Average time for each claim record to process|
|*Claim statistics from files received||Chart||Total number of claims processed, failed, and skipped|
|Event code status||Chart||Breakdown of event codes by status|
|Event code version history||List||Displays the metadata for all versions of the selected event code|
|*Exception records||Chart||Total errored records by component|
|Highest event code versions||List||Displays metadata for the highest version of each event code configuration|
|*Number of files processed||Chart||Total number of files loaded successfully, failed, in progress, and completed with errors|
|*Total number of claims processed||Chart||Total number of claims processed by day|
|*Unprocessed claims||Chart||Total unprocessed records during debatch categorized as duplicates and unprocessed|