Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Smart Claims Engine and ClaimsXten integrations

Updated on December 15, 2021

When ClaimsXten is integrated with Smart Claims Engine (SCE), claim data is exchanged between the two systems. SCE can pass professional and facility claims and corresponding claim history to ClaimsXten in real time or using a batch process.

Pega Marketing User Guide

In addition to the required claim level and line item data needed by ClaimsXten, SCE can also provide other data, including but not limited to, the member’s product, provider ID, hospital bill code and plan type. These data elements can be used by ClaimsXten to filter claims or apply conditional editing criteria to the claims.

ClaimsXten edits each claim and returns the results to the SCE. Smart Claims Engine displays the full message of the ClaimsXten recommendation for each claim, as well as applying certain recommendations like denying lines, adding lines, or applying a pay percentage recommendation.

Note: In this document, inbound files refer to files sent from SCE to ClaimsXten. These are also referred to as request files. Outbound files refer to files sent to SCE from ClaimsXten. These are also referred to as response files.

All ClaimsXten results returned to the SCE at the claim line level are stored in Smart Claims Engine; relevant data is displayed in the user interface.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us