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Initiating outbound pre-compliance and compliance

Updated on June 29, 2022

Users can record and respond to outbound Pre-Compliance and Compliance initiated by the Issuer.

Pega Foundation for Healthcare
  1. Navigate to the Choose a Reason Code page and select Initiate Pre-Compliance from the Other Actions menu.
    Initiate Pre-Compliance from Choose a Reason Code screen
    The user can navigate to the Choose a Reason Code screen and select Initiate Pre-Compliance from the Other actions drop-down menu.
  2. Navigate to the Processing chargeback page and select Initiate Pre-Compliance from the Other Actions menu.
    Initiate Pre-Compliance from Processing chargeback screen
    The user can navigate to the Processing chargeback screen and select Initiate Pre-Compliance from the Other actions drop-down menu.
  3. Navigate to the Representment summary page and select the Initiate Pre-Compliance option.
    Initiate Pre-Compliance from Representment summary screen
    The user can navigate to the Representment summary screen and select the Initiate Pre-Compliance option for further processing of representment.

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