When the Issuer gets representment as a response from the Acquirer, the Issuer can manually reopen the case as representment and can process the case until resolution.

The Issuer must select any of the following options as a representment action to proceed further.

• Accept
• Initiate Final Chargeback
• Initiate Pre-Compliance
• Multi prong

If the Issuer response is Accept, the case should resolve as either Write-off, Cardholder liable or split liability based on the selected action from the Issuer. Otherwise, the case routes to Initiating Final Chargeback and Pre-Compliance.