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Rules in final chargeback processing

Updated on June 29, 2022

The following table list the flow action, section, and data transform rules that are created or modified to process Final chargeback in Pega Smart Dispute for Issuer.

Pega Foundation for Healthcare

Rules

Rule TypeClassStatus
FlowPEGACARD-SD-DISPUTE-AMEX-. FINALCHARGEBACKCreated
WhenPEGACARD-SD-DISPUTE-AMEX-. ISFINALCBTIMEFRAMEEXPIREDCreated
Data TransformPEGACARD-SD-DISPUTE-AMEX-. SETPREFINALCHARGEBACKINFOCreated
Data TransformPEGACARD-SD-DISPUTE-AMEX-. INITIALIZEFINALCBCreated
Data TransformPEGACARD-SD-DISPUTE-AMEX- CALCULATESLAFORFINALCHARGEBACKCreated
SLA

PEGACARD-SD-DISPUTE-AMEX- FINALCHARGEBACKSLA

Created
Flow

PEGACARD-SD-DISPUTE-AMEX- PDWRAPPER

Created
Flow

PEGACARD-SD-DISPUTE-AMEX- CHARGEBACKAPPROVAL

Created
Flow

PEGACARD-SD-DISPUTE-AMEX- WAITFOR15DAYSFLOW

Created
Flow

PEGACARD-SD-DISPUTE-AMEX- FINALCHARGEBACKACCOUNTING

Created
Flow

PEGACARD-SD-DISPUTE-AMEX- MULTIPRONGEDWOANDCHACCOUNTING

Created
Data Transform

PEGACARD-SD-DISPUTE-AMEX- SETTIMELINESFOR15DAYSWAITPERIOD

Created
Section

PEGACARD-SD-DISPUTE-AMEX- IINITIATEFINALCHARGEBACK

Created
Section

PEGACARD-SD-DISPUTE-AMEX- FINALCHARGEBACK

Created
Section

PEGACARD-SD-DISPUTE-AMEX- REASONCODECHANGEFINALCBK

Created
Data Transform

PEGACARD-SD-DISPUTE-AMEX-PRELOADFINALCHARGEBACK

Created
Data Transform

PEGACARD-SD-DISPUTE-AMEX-PRELOADQUESTIONNAIREINFO

Created
Data Transform

PEGACARD-SD-DISPUTE-AMEX-POSTFINALCHARGEBACK

Created
Data TransformPEGACARD-SD-DISPUTE-AMEX- CLEARMULTIPRONGATTRIBUTESCreated

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