Manage a repair order by reviewing it, adding any necessary information, and then submitting it.
To manage a repair order, complete the following steps:
- Log in as a repair technician. For more information on login credentials, see Operators list and description.
- Search for the appropriate repair order ID in the dashboard and select it to open the details.
- Add the repair lines and enter any necessary details in each repair line. Note that you can add multiple repair lines to one repair order case.
- Click .
- Review the provided data for accuracy and then click .
Upon submission, the status of the repair order case updates to Resolved-Completed and the case is converted into a Warranty claim.