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Creating a supplier recovery claim

Updated on May 20, 2022

Use the Supplier recovery case to enter and manage supplier recovery claims. When a defect is caused by a supplied part, the manufacturer submits supplier claims to the supplier to be reimbursed for the warranty-related costs associated with the corresponding warranty claim or work order.

To create a supplier recovery claim, choose from the following options:

  • Previous topic Configuring data model for supplier recovery
  • Next topic Creating a supplier recovery claim as a supplier manager

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