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RemoveQnAValues data transform

Updated on June 20, 2022

Use the RemoveQnAValues data transform to clear all questionnaire values when the dispute reason changes and the dispute reason is not DidNotAuthorize, and then invoke the RemoveQnAValuesForFraud data transform to clear all fraud-specific questionnaire values.

Pega Smart Dispute for Issuers
For example: The following diagram shows a sample configuration of the example of the RemoveQnAValues data transform.

RemoveQnAValues data transform example
The Definition tab of the RemoveQnAValues data transform that clears all questionnaire values when the dispute reason changes.

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