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Rules in wrong recipient

Updated on June 20, 2022

The Rules table lists the sections, properties, When rules, and data transform rules that Pega Smart Dispute for Issuer creates or modifies as part of reason code changes in the wrong recipient case flow.

Pega Smart Dispute for Issuers

The table also lists the rule type and class name details for all the rule names created or modified to support Zelle wrong recipient case flow.

Rules

Rule TypeClass NameStatus
ClassRULE-OBJ-CLASS PFSA-PER-DATA-QNA-ZELLECreated
SectionPFSA-PER-WORK-PAYMENTEXCEPTION CUSTOMERINTERVIEWModified
Field ValuePFSA-PER PYCAPTION CASERESOLVEDASNOACTIONCreated
Field ValuePFSA-PER PYCAPTION CASERESOLVEDASRETURNEDCreated
Field ValuePFSA-PER PYCAPTION CASERESOLVEDASREVERSEDCreated
Map ValuePFSA-PER-WORK-PAYMENTEXCEPTION GETPAYMENTNETWORKQNACLASSCreated
Data TransformPFSA-PER-WORK-PAYMENTEXCEPTION GETDISPUTEREASONDETAILSModified
Data TransformPFSA-PER-DATA-APPEXTENSION INITIALIZECLASSESModified
PropertyPFSA-PER-DATA-QNA DISPUTEREASONDESCCreated
PropertyPFSA-PER-DATA-QNA DISPUTESUBREASONDESCCreated
PropertyPFSA-PER-DATA-DISPUTEREASONMATRIX RESEARCHFLOWCreated
PropertyPFSA-PER-WORK-PAYMENTEXCEPTION RESEARCHFLOWCreated
PropertyPFSA-PER-DATA-DISPUTEREASONMATRIX DISPUTEREASONDESCCreated
PropertyPFSA-PER-DATA-DISPUTEREASONMATRIX DISPUTESUBREASONDESCCreated
Report DefinitionPFSA-PER-DATA-DISPUTEREASONMATRIX GETDISPUTEREASONMATRIXLISTCreated
SectionPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE RECIPIENTRESPONSEINFOMSGCreated
SectionPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE REVIEWRECIPIENTRESPONSECreated
SectionPFSA-PER-DATA-QNA-ZELLE WRONGRECIPIENTCreated
SectionPFSA-PER-DATA-QNA-ZELLE WRONGRECIPIENTINFOMSGCreated
SectionPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE CUSTOMERINTERVIEWCreated
SectionPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE CONFIRMATIONNOTESFORDISPUTEREASONModified
CorrespondencePFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE WRONGRECIPIENTCORRNOTIFICATION EMAILCreated
Field ValuePFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE PYCAPTION AGREETORETURNFUNDSCreated
Field ValuePFSA-PER-DATA-QNA-ZELLE PYCAPTION ATTEMPTTORESOLVEWITHRECIPIENT_FVCreated
Field ValuePFSA-PER-DATA-QNA-ZELLE PYCAPTION CORRECTRECIPIENTEMAIL_FVCreated
Field ValuePFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE PYCAPTION DISAGREETORETURNFUNDSCreated
Field ValuePFSA-PER-DATA-QNA-ZELLE PYCAPTION INITIATEDRECIPIENTEMAIL_FVCreated
Field ValuePFSA-PER-DATA-QNA-ZELLE PYCAPTION ISTRANSACTIONPICKEDUP_FVCreated
Field ValuePFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE PYCAPTION RECIPIENTRESPONSE_FVCreated
Field ValuePFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE PYCAPTION REVIEWRECIPIENTRESPONSECreated
Field ValuePFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE PYCAPTION DIDNOTRESPONDTOBANKCreated
FlowPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE RESEARCHCreated
FlowPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE WRONGRECIPIENTCreated
Flow ActionPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE REVIEWRECIPIENTRESPONSEModified
Data TransformPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE CUSTOMERCOMCreated
Data TransformPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE SETWRONGRECIPIENTRESOLVESTATUSCreated
Data TransformPFSA-PER-DATA-QNA-ZELLE RESETWRONGRECIPIENTQNAVALUESCreated
ParagraphPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE NOTEFORRESOLVEDREVERSEDCreated
PropertyPFSA-PER-DATA-QNA-ZELLE ATTEMPTTORESOLVEWITHRECIPIENTCreated
PropertyPFSA-PER-DATA-QNA-ZELLE CORRECTRECIPIENTEMAILCreated
PropertyPFSA-PER-DATA-QNA-ZELLE INITIATEDRECIPIENTEMAILCreated
PropertyPFSA-PER-DATA-QNA-ZELLE ISTRANSACTIONPICKEDUPCreated
PropertyPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE QUESTIONNAIREModified
PropertyPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE RECIPIENTRESPONSECreated
Service Level AgreementPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE WRONGRECIPIENTSLACREATED
WhenPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE ATTEMPTEDTORESOLVECreated
WhenPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE ISRESEARCHFLOWAVAILABLECreated
WhenPFSA-PER-DATA-QNA-ZELLE ISTRANSACTIONPICKEDUPCreated
WhenPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE ISTRANSACTIONPICKEDUPCreated
WhenPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE DISPLAYCONFIRMMSGFORRESOLVEDREVERSEDCreated
ViewPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE REVIEWRECIPIENTRESPONSECreated
ViewPFSA-PER-DATA-QNA-ZELLE WRONGRECIPIENTCreated
ViewPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLE CUSTOMERINTERVIEWCreated

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