Rules for the Zelle fraud case when the result is not as expected
Learn about the section, field value, property, view, and test case rules that the Not as Expected reason code creates or modifies to support the Zelle fraud path in Pega Smart Dispute for Issuer.
Pega Smart Dispute for Issuers
The following table lists the rule type, class name, and ruleset details for all the rule names the Zelle fraud case in which the result is not as expected creates or modifes.
Rules for the Zelle fraud case when the result is not as expected
| Rule name | Rule type | Class | Ruleset | Status |
| WEBWB PFSA_PER_WORK_PAYMENTEXCEPTION_ZELLE CAPTURESCAMDETAILS20220512T115024_913_GMT | Binary file | PFSAPERZELLE | Created | |
| NOTEFORNOTASEXPECTEDDISPUTEREASON | Paragraph | PFSA-PER-Work | PFSAPER | Created |
| CAPTUREDETAILSFORNOTEXPECTED | Section | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| CONFIRMATIONNOTESFORDISPUTEREASON | Section | PFSA-PER-Work | PFSAPER | Created |
| CONFIRMATIONSECTION | Section | PFSA-PER-Work | PFSAPER | Modified |
| NOTEFORPROVISIONALCREDITCSR | Section | PFSA-PER-Work | PFSAPER | Modified |
| SUPPLEMENTALINFO | Section | PFSA-PER-Data-SupplementalInfo | PFSAPER | Modified |
| DISPLAYCOMMUNICATIONINFO | Section | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Modified |
| NOTASEXPECTED | Section | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| PYCAPTION ADVICENOTASEXPECTED | Field value | @baseclass | PFSAPERZELLE | Created |
| PYCAPTION ATTEMPTTORESOLVEWITHRECEIVER | Field value | @baseclass | PFSAPERZELLE | Created |
| PYCAPTION DATERECEIVED | Field value | PFSA-PER-Data | PFSAPERZELLE | Created |
| PYCAPTION DESCRIBEORDERDETAILS | Field value | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| PYCAPTION MERCHANDISEORSERVICE | Field value | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| PYCAPTION RECEIVEREMAILID | Field value | PFSA-PER-Data | PFSAPERZELLE | Created |
| CAPTURESCAMDETAILS | Flow | PFSA-PER-Work-PaymentException-Zelle | PFSAPERZELLE | Created |
| CAPTURESCAMDETAILS | Flow | PFSA-PER-Work-PaymentException-Zelle | PFSAPERZELLE | Created |
| SETWORKSTATUS | Data transform | PFSA-PER-Work-PaymentException-Zelle | PFSAPERZELLE | Created |
| DATERECEIVED | Property | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| MERCHANDISEORSERVICE | Property | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| NOTASEXPECTEDSLA | Service level agreement | PFSA-PER-Work-PaymentException-Zelle | PFSAPERZELLE | Created |
| CHECKRESOLUTIONTYPE | When | PFSA-PER-Work-PaymentException-Zelle | PFSAPERZELLE | Created |
| CHECKRESOLUTIONTYPEWRITEOFF | When | PFSA-PER-Work-PaymentException-Zelle | PFSAPERZELLE | Created |
| DISPLAYCONFIRMMSG | When | PPFSA-PER-Work | PFSAPERZELLE | Created |
| ISRESOLVEREFUNDORDELIVER | When | PFSA-PER-Work-PaymentException-Zelle | PFSAPERZELLE | Created |
| TC_CHECKRESOLUTIONTYPE | Test case | PFSA-PER-Work-PaymentException-Zelle | PFSAPERAUT | Created |
| TC_CHECKRESOLUTIONTYPEWRITEOFF | Test case | PFSA-PER-Work-PaymentException-Zelle | PFSAPERAUT | Created |
| TC_DISPLAYCONFIRMMSG | Test case | PFSA-PER-Work | PFSAPERAUT | Created |
| TC_EVALUATESUPPLEMENTALINFOCLASS | Test case | PFSA-PER-Work-Claim | PFSAPERAUT | Created |
| TC_ISRESOLVEREFUNDORDELIVER | Test case | PFSA-PER-Work-PaymentException-Zelle | PFSAPERAUT | Created |
| TC_SETWORKSTATUS | Test case | PFSA-PER-Work-PaymentException-Zelle | PFSAPERAUT | Created |
| CAPTUREDETAILSFORNOTEXPECTED | View | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| CONFIRMATIONNOTESFORDISPUTEREASON | View | PFSA-PER-Work | PFSAPER | Created |
| DISPLAYCOMMUNICATIONINFO | View | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
| NOTASEXPECTED | View | PFSA-PER-Data-QnA-Zelle | PFSAPERZELLE | Created |
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