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Rules in resolution email

Updated on June 20, 2022

The Rules table lists the correspondence, decision tables, flows, and data transform rules that Pega Smart Dispute for Issuer creates or modifies as part of Zelle sample resolution email feature.

Pega Smart Dispute for Issuers

The table also lists the rule type and class name details for all the rule names created or modified to support the creation of Zelle sample resolution email.

Rules

Rule NameRule TypeClassStatus
SETCORRDATADecision TablePFSA-PER-WORK-PAYMENTEXCEPTIONCreated
SENDACKFORRESOLVECORRECTED EMAILCorrespondencePFSA-PER-WORK-PAYMENTEXCEPTIONCreated
SENDACKFORRESOLVEDCOURTESYWRITEOFF EMAILCorrespondencePFSA-PER-WORK-PAYMENTEXCEPTIONCreated
SENDACKFORRESOLVEDCREDITED EMAILCorrespondencePFSA-PER-WORK-PAYMENTEXCEPTIONCreated
SENDACKFORRESOLVEDNOACTION EMAILCorrespondencePFSA-PER-WORK-PAYMENTEXCEPTIONCreated
SENDACKFORRESOLVEREFUNDED EMAILCorrespondencePFSA-PER-WORK-PAYMENTEXCEPTIONCreated
RESOLVE_FLOWFlowPFSA-PER-WORK-PAYMENTEXCEPTION-ZELLEModified
SETCORRDATAData TransformPFSA-PER-WORK-PAYMENTEXCEPTIONCreated
RESOLVEStagePFSA-PER-WORK-PAYMENTEXCEPTION-ZELLEModified

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