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ResolveWriteOff flow

Updated on June 20, 2022

Use the ResolveWriteOff flow to handle the resolution for write-off by performing accounting.

Pega Smart Dispute for Issuers

Write-off accounting is a subprocess that invokes the Accounting flow by passing the following parameters:

  • DebitFrom: Write-Off
  • CreditTo: Customer
  • AccountingEvent: Write-Off
  • AccountingAmount: .Transaction.PostedAmount

For example: The following diagram shows a sample ResolveWriteOff flow:
ResolveWriteOff flow example
The Diagram tab of the ResolveWriteOff flow that displays the flow handle the resolution for write-off accounting.

Tags

Smart Dispute for Issuers 8.7

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