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ResolveFraud flow

Updated on June 20, 2022

Use the ResolveFraud flow to perform fraud resolution actions by handling fraud accounting.

Pega Smart Dispute for Issuers

Fraud accounting is a subprocess that invokes the Accounting flow by passing the following parameters:

  • DebitFrom: Write-Off
  • CreditTo: Customer
  • AccountingEvent: Write-Off
  • AccountingAmount: .Transaction.PostedAmount

For example: The following diagram shows a sample ResolveFraud flow:
ResolveFraud flow example
The Diagram tab of the ResolveFraud flow that displays the flow diagram to complete fraud resolution actions by performing fraud accounting.

Tags

Smart Dispute for Issuers 8.7

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