Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Identifying and reporting issues

Updated on September 12, 2020

As with any application, as your users begin to use the application they will encounter issues that they need to report. When deploying your application to a production environment, complete the following steps to help your users to identify and report the issues that they find:

  1. Identify the operational staff who will be responsible for responding to issues reported in the production environment.
  2. Establish procedures with those resources to triage, respond to, and escalate issues.
  3. Determine procedures for delivery of changes to the production environment.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us