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User experience

Updated on April 5, 2022

Bring value and meaning to the user experience in your business processes. Design and build applications with a robust user interface that remains responsive, intuitive, and meets all your business needs.

  • Create an interface that is suitable for every purpose, from simple forms to entire portals. Build your UI once and use it across all your applications and across multiple channels for a true omni-channel experience.
  • Use a wide range of out-of-the-box tools and solutions that you can further customize to tailor the user experience and help users achieve goals with your applications.
  • Benefit from effective localization and accessibility features that help you reach a broader audience. Ensure that the experience matches both the language and the context of each user.

  • Designing your user interface

    Before you start creating the user interface in your application, learn about the available tools, best practices, and basic principles that drive user experience design.

  • Building portals

    Portals represent the main interface of your application, and provide users, such as case workers, managers, and customers, with the tools that they need to do their work. By setting up portals, you can configure the optimal environment for each of these user groups with minimal effort.

  • Styling your application

    Learn about the themes and out-of-the-box tools that can help you visually customize your application.

  • Debugging your UI

    Debug your UI efficiently by directly modifying interface elements that are rendered on the current page. The Live UI tool helps you make quick UI adjustments at run time and publish or discard your changes immediately.

  • Localizing your application

    Localize your application so that users can work in their preferred language. During the localization process, the text in field values is translated into the language that you specify and is imported into Pega Platform.

  • Building an accessible UI

    Build a UI that supports a more inclusive approach to users with disabilities. Accessibility features take advantage of ARIA roles that provide additional information about your application to assistive technologies, such as screen readers.

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