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Creating a core claim

Updated on January 18, 2022

A dealer creates a Warranty core claim for a product or a vehicle that is covered by an active warranty by using a Pega® Warranty claim case. If a product or a vehicle is not covered by an active warranty, a dealer can use the Core claim case.

A Core claim case can be created the following ways:

After submission, the core claim must then be processed through the Return authorization subcase.

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