An example business scenario: a dealer creates a Repair order case for the product with one or more customer problems. Afterwards, a dealer or a repair technician assigns a customer concern code, a total cost with customer concern codes, and a total cost that incurred due to product repairs. The product repair is presented as structured data for the specified period of time.

This report shows a set of standard industry repair cost data for up to 10 customer concern codes.

• Pega Warranty reports