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Creating a core claim based on the Warranty claim case

Updated on January 18, 2022

To create a core claim in the Warranty claim case, perform the following tasks:

  1. Log in to Pega Warranty as a dealer or an auto dealer for the automotive layer. For more information on login credentials, see Operators list and description.
  2. Click +New > Claim.
  3. Enter all of the information that is required for the claim process and click Start claim.
  4. Select a Warranty claim type and click Continue.
  5. Enter all necessary information in the Repair information section and click Continue.
  6. Add the repair lines associated with the claim case.
    1. Enter all required data in the Details and Parts sections. The core cost is automatically displayed based on the data that you enter. For more information, see Configuring a core cost.
    2. Enter details in the Labor and Miscellaneous sections.
    3. Click Add.
  7. To confirm the added repair lines, click Continue.
  8. Review all of the provided information and click Finish.

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