To create a core claim for a product or a vehicle that is not covered by a warranty, perform
the following steps:
- Log in to Pega Warranty as a dealer or an auto dealer for the automotive layer. For more
information on login credentials, see Operators list and description.
- Click +New > Core claim.
- Enter your dealer ID.
- Enter the core parts details.
- Click Submit.
After submitting the claim, for the specified parts, Pega Warranty automatically creates a
Parts return case with a Return authorization subcase.