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Creating a core claim without an active warranty

Updated on January 18, 2022

To create a core claim for a product or a vehicle that is not covered by a warranty, perform the following steps:

  1. Log in to Pega Warranty as a dealer or an auto dealer for the automotive layer. For more information on login credentials, see Operators list and description.
  2. Click +New > Core claim.
  3. Enter your dealer ID.
  4. Enter the core parts details.
  5. Click Submit.

After submitting the claim, for the specified parts, Pega Warranty automatically creates a Parts return case with a Return authorization subcase.

  • Previous topic Creating a core claim based on the Warranty claim case
  • Next topic Processing a core claim through the Return authorization subcase

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