Use the Prior approval case type to validate and decide if a repair order has been filled
correctly for an exceptional circumstance.
During the repair process, the repair technician might receive a notification that they must
approve a repair of a certain type or on a particular part before it is completed. The Prior
approval case type eliminates claim data duplication. Once the repair is approved, a claim is
created with the entire set of claim data transferred from the prior approval.
The approved bill of material (BOM) line items are marked with a green check mark icon. Any
changes that are made to the claim are marked with a yellow warning icon, which indicates that
you must manually review the claim.
During the claim validation, if the claim data has not changed since it was approved, it is
auto-adjudicated and is automatically paid. If the claim is updated, it is sent for review by
Prior approval functionality is implemented in the PegaMfg-AMS-Work-WR-CL.ApproverSubmit data
transform when the prior approval request is approved, and in the
PegaMfg-Data-ClaimCmp.SetNewLine data transform when the claim is updated.