Accounting documents are entered in an accounting step and when generated become attachments to the case. Accounting documents can be created automatically as part of adjustment processing or manually when users elect to send an additional document. Users select the document(s) to send from the Additional Documents selection box.

Smart Investigate for Payments uses correspondence templates to generate accounting documents. For information on creating and modifying correspondence templates, see Appendix A, Application-Specific Information, for a list of the accounting templates.

Accounting can generate correspondence for transactions that are not defaulted from work parties, if a party role exists. If the following characteristics apply: a non-work party transaction has a payment type that specifies PegaCommBank correspondence; the correspondence type is in a decision tree; and a valid party role exists for the case, then Smart Investigate automatically creates the correspondence and addresses it to the party role. Otherwise, no document is created.

If you customize correspondence, you can override this decision tree rule for Types or correspondence that does not derive addresses from the party role.

Ruleset record affected:

• PegaApp-Doc- decision tree named InternalAccountDocTypes —lists the valid correspondence types accounting creates for internal accounts. As shipped, Swift_MT103 and Swift_MT202 as the only valid types (Figure 5 17).

Referenced by:

• PegaCommBank-Work- activity named CheckInternalAccount —This activity verifies that the type is valid and that the Inquirer role exists before generating the correspondence. If the Inquirer role is not required, you can override this activity to check for and use a different party role, as the correspondence modules require a valid party role.