Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Structured correspondence templates

Updated on March 4, 2022

Smart Investigate for Payments ships with the structured correspondence templates described in the table below.

Class NameTemplate

Message

Type

DescriptionVerification?
Rule-PegaCommBank- Corr-Struct-EmailAdvicemailblankEmailAdvice e-mail — free formatYes
Rule-PegaCommBank- Corr-Struct-EmailAdviceofpayEmailAdvice of payment via e-mailYes
Rule-PegaCommBank- Corr-Struct-EmailCcemailEmailCC e-mailYes
Rule-PegaCommBank- Corr-Struct-EmailEmailfreeformatEmailFree-format e-mailYes
Rule-PegaCommBank- Corr-Struct-EmailReplytoincominginquiryEmailReply to incoming inquiryYes
Rule-PegaCommBank- Corr-Struct-EmailReplytoincominginquiryackEmailReply to incoming inquiry — acknowledgmentYes
Rule-PegaCommBank- Corr-Struct-EmailUnabletoapplyinquiryEmailUnable to apply inquiryYes
Rule-PegaCommBank- Corr-Struct-EmailRegardingcustpaymentEmailReceiving bank — outbound customer paymentYes
Rule-PegaCommBank- Corr-Struct-EmailCustpaymentbenenonreceiptEmailReceiving bank — outbound payment — beneficiary non receiptYes
Rule-PegaCommBank- Corr-Struct-EmailRequestforchargesEmailYour payment — request for chargesYes
Rule-PegaCommBank- Corr-Struct-EmailCustpaymentlatepytEmailReceiving bank — outbound payment — ensure beneficiary receives good valueYes
Rule-PegaCommBank- Corr-Struct-EmailRemitbankpayunableeffectpytEmailRemitting bank — their payment to us — request for further informationYes
Rule-PegaCommBank- Corr-Struct-FaxGeneralpurposeFaxGeneral purposeNo
Rule-PegaCommBank- Corr-Struct-FaxGeneralpurposetickFaxGeneral purpose with ticklersNo
Rule-PegaCommBank- Corr-Struct-LetterFreeformatLetterFree formatNo
Rule-PegaCommBank- Corr-Struct-LetterAdviceblankltrLetterAdvice blank letterNo
Rule-PegaCommBank- Corr-Struct-LetterReplytoincominginquiryLetterReply to incoming inquiryNo
Rule-PegaCommBank- Corr-Struct-LetterReplytoincominginquiryackLetterReply to incoming inquiry — acknowledgmentNo
Rule-PegaCommBank- Corr-Struct-LetterUnabletoapplyinquiryLetterUnable to apply inquiryNo
Rule-PegaCommBank- Corr-Struct-LetterRegardingcustpaymentLetterReceiving bank — outbound customer paymentNo
Rule-PegaCommBank- Corr-Struct-LetterCustpaymentbenenonreceiptLetterReceiving bank — outbound payment — beneficiary non receiptNo
Rule-PegaCommBank- Corr-Struct-LetterRequestforchargesLetterYour payment — request for chargesNo
Rule-PegaCommBank- Corr-Struct-LetterCustpaymentlatepytLetterReceiving bank — outbound payment — ensure beneficiary receives good valueNo
Rule-PegaCommBank- Corr-Struct-LetterRemitbankpayunableeffectpytLetterReceiving bank — their payment to us — request for further informationNo
Pega Smart Investigate for Payments Implementation Guide

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us