Lengthy service operations
Pega Platform adds a PEGA0011 alert to the Alert log when a
service operation or parse rule operation takes an unusually long time. The line identifies the
requestor, the service, and the value of the performance statistic. View these alerts so that
you can take action to improve system performance.
Statistics available
Five elapsed time statistics are available for most service types. When any of these five
measured times exceeds a corresponding threshold, the system adds a
PEGA0011
alert to the Alert log.
- pxTotalReqTime – Total request time, alerts appear by default for times exceeding 1 second.
- pxServiceImpMapReqTime – Request mapping.
- pxServiceOutMapReqTime – Response mapping.
- pxServiceActivityTime – Service activity execution.
- pxServiceParseRuleTime – Parse XML rule, Parse Delimited rule, and Parse Structured rule execution.
Three of the five statistics are available for listeners:
- pxServiceActivityTime
- pxServiceImpMapReqTime
- pxServiceParseRuleTime
One of these values appears as the KPI Value in the alert message, the actual value in milliseconds that exceeded the threshold value.
Each PEGA0011 alert includes actual values for all five statistics, in the
PAL Statistics field. Consult Performance tool — Statistics for services for definitions of these values. See
the Pega Community article PEGA0011 alert: Total request time exceeds
limit.
The statistics for
pxServiceImpMapReqTime,
pxServiceOutMapReqTime,
pxServiceActivityTime, and
pxServiceParseRuleTime
are included in
PEGA0011.
If you want
to monitor the time thresholds individually, change the enabled setting to "true". Edit the
default threshold value if necessary.
Previous topic Deploying static content to an edge server Next topic Changing the parameters for monitoring lengthy services