Sentiment analysis determines whether the opinion that the writer expressed in a piece of text is positive, neutral, or negative. Knowledge about customers' sentiments can be very important because customers often share their opinions, reactions, and attitudes toward products and services in social media or communicate directly through chat channels.
- Ensure that the system locale language settings are set to UTF-8.
- Specify a repository for text analytics models. For more information, see Specifying a database for Prediction Studio records.