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Deleting custom administrator roles

Updated on June 30, 2021

Keep the list of custom administrator roles updated by deleting roles that are no longer needed.

An administrator must have access to the Organization page and then the Roles and Permissions tab to complete this task.
Important: If you need to remove access to administrator pages for a specific user immediately, such as for security reasons, then you need to instead deactivate the user by setting their status to Inactive on the Edit page. For more information, see Editing application user information.
  1. In the header of Pega Workforce Intelligence, click AdministrationOrganization.
  2. On the Organization page, click the Roles and Permissions tab.
  3. On the Roles and Permissions tab, click the More icon for the custom administrator role that you want to delete, as shown in the following example:
    Delete option for a custom administrator role
    Shows the three dot more icon which opens the delete option
  4. Click Delete.
  5. Review the message to see how many users are affected by this deletion.
    Confirmation message with number of users affected
    Message lists how many users are currently assigned to the
  6. To continue the deletion, click Delete.
    Result: Upon their next login to Workforce Intelligence, users assigned to the deleted role can no longer access pages that are associated only with the deleted role.

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