Defining areas of expertise for a team
As a team manager, define areas of expertise for your team to ensure that your application routes assignments to users with relevant skills.
- As the application author or case manager, click My Teams.
- In the Members section, click the avatar of a team member.
- Click .
- Click New skill.
- In the Skill field, press the Down Arrow key, and then select a skill that is pertinent to the role and title of the team member.
- In the Proficiency field, enter an integer from 0 to 10 that rates how competent the team member is when applying this skill to the assignments in your application.
- Click Submit
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