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Configuring teams

Updated on April 5, 2022

To ensure that you engage all the people necessary to deliver your projects, configure a team, so that you can assign different roles to team members, and then manage work in a convenient and transparent way.

  • Creating a team

    To increase productivity and facilitate distribution of the workload in your application development process, create a team. You can then assign work to team members, and speed up resolution of your cases by providing the team with collaboration tools.

  • Adding a secondary manager to a team

    Increase the visibility of your work by associating your team with more than one manager.

  • Defining areas of expertise for a team

    As a team manager, define areas of expertise for your team to ensure that your application routes assignments to users with relevant skills.

  • Deleting a team

    Delete a team when it does have any associated users or work queues to reduce complexity in your application.

  • Inviting collaborators to your application

    Enhance your application and begin processing your business cases by inviting collaborators with different skills and roles.

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