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Collaborate faster with simplified Pulse configuration (8.4)

Updated on May 3, 2021

Allow users to collaborate on work more efficiently through instant messages by conveniently configuring the Pulse gadget directly in the case type settings. You can use this functionality both in App Studio and Dev Studio, instead of performing advanced actions in Dev Studio.

For example, you can customize the Pulse label, provide users with the ability to add posts, and add feed sources, all in a user-friendly way, as in the following example:

No-code Pulse configurations
No-code Pulse configurations

To ensure that users receive only relevant posts, you can also define visibility conditions for each post type.

For more information, see Configuring Pulse for case types.

  • Previous topic Configure case notifications directly in Case Designer (8.4)
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