Meet deadlines more efficiently with Pulse tasks (8.2)
Organize your assignments and work to case deadlines more effectively by defining tasks in Pulse. To help complete case work within a specific time frame, create tasks and assign them to other users or to yourself.
For example, you can assign a task to yourself as a reminder to upload address documents to a Car Loans case by the end of the day.
By default, the task post is available in
and feeds available on a portal landing page, however, you can enable it for cases by configuring the task post in the feed gadget.The following figure shows a sample task in Pulse.
You can comment on and like tasks that you create and tasks that are assigned to you. You receive notifications for your assignments, which help you keep track of your work.
For more information, see Creating a task in Pulse (App Studio), Creating a task in Pulse (Dev Studio), Enabling users to post messages in the activity feed.
Previous topic Improve collaboration on resolving tasks with enhanced task board (8.3) Next topic Communicate more efficiently in spaces with pin enhancements (8.2)