Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Customer Movie landing page

Updated on July 5, 2022

From Customer Movie landing page you can create and manage event types that collect data from various data sources. Events are stored in the Event Store data set. Each event type records customer activity from a particular data source. An event type might be based on a data set or report definition and receive events in a streaming mode or in batches. These different tracks in the customer movie can be for example, bank transactions, purchase orders, dropped phone calls, or sent tweets.

In the Event Browser, you can retrieve data from the Event Store data set for an individual customer or a group of customers. The customer interactions are displayed in a timeline. You can add this timeline to your application by adding the pxEventsFeed section in the user interface, for example, to give customer service agents insight into customer interactions.

The following tasks are supported in Customer Movie:

  • Previous topic Accessing the Customer Movie landing page
  • Next topic Improving customer experience by creating next-best-actions

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us