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Predicting outcomes

Updated on July 5, 2022

Harness the power of artificial intelligence and machine learning to drive your business results by managing adaptive and predictive models in Prediction Studio.

In this workspace for data scientists, you can develop, monitor, and adjust models for analyzing customer interactions and business processes to predict future customer behavior and business events.
  • Getting started with Prediction Studio

    Harness the power of artificial intelligence and machine learning to drive your business results by managing adaptive, predictive, and text analytics models in Prediction Studio.

  • Creating and managing predictions

    Address your customers' needs better by predicting customer behavior and business events with predictions. For example, you can determine the likelihood of a customer discontinuing a subscription (churn), or chances of successful case completion.

  • Developing and managing models

    Configure and manage AI capabilities of Pega Platform to predict customer behavior and perform text analysis. Enhance the relevance of decisions by using adaptive models that are self-learning. Incorporate predictive analytics into every process and every interaction with your customers. Analyze texts from various sources, such as e-mail, chat channels, social media, and so on.

  • Viewing Prediction Studio notifications

    Gain an insight into the performance of your predictions, adaptive models, and predictive models by accessing notifications in Prediction Studio. By viewing detailed monitoring data for your models, you can update their configuration to improve the predictions that you use to adjust your client-facing strategies.

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