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Identifying and reporting issues

Updated on August 4, 2022

The Errors and Warnings grids provide detailed information on the health check failure (i.e. error or warning).

Pega Customer Decision Hub

The following columns are available in both grids:

Column NameDescription
CategoryCategory of the error or warning (Agent, Channel, Configuration, or Runtime)
SourceActionable area of the system associated with the error or warning. This could be a landing page, a data instance, a rule form, or a work object. Clicking this field will open the referenced object or page. In most cases, the administrator should be able to rectify the failure by making appropriate changes in the opened object or page.
Message Descriptive text that explains the error or warning. For longer messages, use the More link to view the complete message and the Less link to revert to the abridged view.

The header of each grid displays the total number of items in the grid. Users can also click the header to toggle the grid view between expanded and collapsed. Additionally, each column in the two grids supports sorting and filtering.

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