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Testing the SMS Treatment

Updated on August 4, 2022

The Test Message tab on the SMS Treatment provides an easy way to test the content of the SMS Treatment when it is actually delivered.

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The following options are available for configuring the test message:

  • To – Recipients of the test message. Select either Test Recipients or Seed List.

    • Test Recipients - Enter list of recipients. Each entry can either be the Operator ID of an existing user in the system or a valid mobile phone number. If the operator ID is entered, operator information such as the name and phone number is populated as the customer data and the test message is sent to the operator’s phone number.

    • Seed List - Select a predefined Seed List as the intended recipients of the test SMS message. The data for each seed is populated as the customer data and is visible (if referenced) in the message. In this case, the Mobile Phone column in the Seed List (.pyMobilePhone property) specifies the phone number to which the test SMS message is sent. Refer to the Seed Lists chapter for information on configuring a Seed List.

  • Test Account Settings – Specify SMS Account settings for sending the test SMS message.

    • Use Default SMS Account - Select this option to use the Default outbound SMS Account.

    • Specify SMS Account - Select this option to specify the outbound SMS Account to use for delivering the test message. Specify the account name in the Test Account field.

After the test message has been configured, it can be sent via the Send Test Message button.

Upon clicking this button, the SMS Treatment is saved and the test SMS message is sent to the specified recipients. The status of the test is displayed. Any errors in the test delivery are displayed in case of a failure. These can be corrected and the test message resubmitted for delivery.

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