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Configuring SMS treatments

Updated on August 4, 2022

A newly created SMS Treatment starts out with an input field for the key code and a blank canvas to compose the SMS message, as shown below.

Pega Customer Decision Hub

The SMS Treatment rule includes the following tabs:

Tab NamePurpose
MessageCreate the contents of the Treatment. Refer to Using the SMS Treatment Editor.
Test MessageTest the content and format of this Treatment by sending it. Refer to Testing the SMS Treatment.
HistorySpecify the Description and Usage information for this Treatment.

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