Configuring additional documents for Visa disputes
Pega Smart Dispute for Issuers application includes a pre-configured list of documents required for each dispute reason per association guidelines.
Issuers also have an option to configure documents based on their own bank policies and mark them as mandatory/optional for each dispute reason. Application evaluates the required documents and ensures that all the necessary documents are present before submitting the dispute to the association.
Pega Smart Dispute for Issuers
Implementation Guide
Complete this procedure to modify any existing validation
for VCR.
- Click .
- Navigate to the VCR Dispute Validations tab.
- Select the Dispute category/Sub-category combination and fill in the required information.
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