- Navigate to the VCR Dispute Validations tab.
- Select the Dispute category/Sub-category combination and update the
when rule name with the new/updated
when rule.Whenever the application is unable to determine the exact status of a business validation because of unclear business rules or definition of the validation, application displays the result as Inconclusive. Manually review and correct these set of validations.
Pega Smart Dispute for Issuers Implementation Guide
Complete this procedure to modify any existing validation for the Visa Claim Resolution (VCR).