Various details about the action can be specified on the Details tab of the action rule. These details can be used in Strategies for making decisions. They can also be included in treatments.

Action details are classified into the following groups:

• Basic Action Attributes

  Basic action attributes are available for every action and are categorized into the following sections:

• Bundle Attributes

  Bundles attributes are used to specify the bundling settings for the action. Refer to the Action Bundles chapter for more details.

• Custom Attributes

  The Custom Attributes section lists other proposition fields defined for use by implementers of the application. The following sets of attributes display in this section:

• Creating a New Attribute

  In order to specify a new action detail, the backing proposition attribute must first be created.

• Defining action flows

  The Flow contains the exact sequence of actions to be performed in the lifecycle of a particular action. A Flow consists of a variety of shapes and the connectors which connect these shapes.

• Importing and exporting actions

  In addition to creating actions manually, you can also import actions created outside of Pega Customer Decision Hub by uploading a .csv file with the action data.