Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Suspending an Outbound Campaign

Updated on September 15, 2022

If the user desires to make changes to a scheduled Outbound Campaign, they must first suspend it. To do so, the user can utilize the Suspend button or the Suspend action from the Actions menu. The user must also enter a note along with their suspension request.

Pega Customer Decision Hub

As part of suspending the Outbound Campaign, the system sends an email to the user that launched the Outbound Campaign notifying them of the Outbound Campaign’s suspension. This email also includes the note that was entered.

Suspending an Outbound Campaign returns it back to the In Design stage. The user can make further modifications to the Outbound Campaign before running it.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us