Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Managing prospects

Updated on September 15, 2022

In marketing terms, a prospect is a potential customer, which you want to target. Pega Customer Decision Hub provides support for importing prospect lists, creating prospect segments. If campaigns are enabled in your application, you can also use them to target prospects.

Pega Customer Decision Hub

Configuring the prospect class

Note: Starting in Pega Customer Decision Hub version 8.7, this functionality is considered deprecated and may be removed in future versions of the product. The new approach to manage prospects is to select an industry template when running the Customer Decision Hub setup wizard or adding a prospect property to the customer class for storing prospects in the system. For more information, see Configuring the prospect class.

  • Previous topic Defining an exclusion list of customers who opted out of receiving notifications
  • Next topic Importing prospect lists

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us