Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Contact policies and action bundles

Updated on September 15, 2022

For Strategies that include an action Bundle, only the action marked as Bundle Parent must be imported as input. If the Contact Policy shape allows the Bundle Parent to be included in the Strategy results, actions marked as Bundle Members should be added to the Strategy output.

Pega Customer Decision Hub

For example, the following Strategy uses the Include Bundle Members Filter shape to add the Bundle Member actions only if the Contact Policy shape allows the Bundle Parent action as output. To achieve this, set the Filter condition to @String.equals(GlobalContactPolicy.BundleName,"SampleBundleName").

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us