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Launching fast-track change requests

Updated on September 15, 2022

Address high-priority business needs efficiently through fast-track change requests. This type of change request provides a mechanism to quickly deploy urgent changes, without disrupting revisions that are in progress.

Pega Customer Decision Hub
Before you begin: As a system architect, enable fast-track change requests in your application by assigning business users with the following access groups:
<overlay_name>FastTrackRevisionManager
Initiates and resolves fast-track change requests.
<overlay_name>FastTrackStrategyDesigner
Amends or creates business rules as part of a fast-track change request, in the context of a production application and in isolation from standard revision management process.

For more information, see Creating application overlays.

To complete a fast-track change request, strategy designers can address high priority changes within the context of the enterprise application, isolated from the regular revision process. Upon approval, such change requests are immediately ready for deployment as part of a new, automatically created revision.

As a revision manager, you can create a fast-track change request in the following ways:

Note: Initiate fast-track change requests with caution. For changes that do not require immediate deployment, create standard change requests instead.

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