- In Next-Best-Action Designer, create and run an audience simulation that
corresponds to a new next-best-action configuration that you want to test.For more information, see Testing Next-Best-Action configuration with audience simulations.
- Run the simulation that you created.
- In the Pega Customer Decision Hub, click .
- Use the Scope list to define the range of the context in which you view the data.
- In the Simulation, select the simulation that you created before.
- Optional: Measure the difference between two simulations by selecting Comparison
simulation.For more information, see Comparison simulation.
- Click Apply.
Pega Customer Decision Hub